Yes. Once an order has shipped, it must follow our standard return process. To begin, please complete our Return Request Form.
Option 1: Attempt to stop the shipment
- If your order is still in transit, we can request a Return to Sender through FedEx. This is not guaranteed, but we’ll do our best.
- If successful, $125 per box will be deducted from your refund to cover return shipping costs.
Option 2: If the shipment has been delivered
- Refuse delivery: You can refuse the package when FedEx attempts delivery, and it will be returned automatically. A $125 per box return fee applies.
- Return after delivery: If you’ve already received the boxes, we can help schedule a FedEx return pickup. A $125 per box return fee applies.
For full details, please see our Return Policy.
Nov 7, 2025