General

  • What is your return policy?

    At Lori Beds, we want every customer to have a great experience buying from us. That’s why 97% of our customers keep and love their purchases. However, we understand that sometimes things just don’t work out, and we’re committed to ensuring that you feel confident in your purchase. Lori Bed and ...

  • How do I contact Lori Beds?

    We offer fast, friendly support every day of the week. Here are the best ways to get in touch: 📦 General Inquiries & Order Help Email: Fill out the form below or email us at info@loribeds.com. For technical issues, please use our Technical Support Form to help us assist you efficiently. 🔧 N...

  • Do you donate to a charity or give back in any way?

    Yes! At Lori Beds, we are passionate about making Murphy beds that can last for generations. To ensure that future generations can enjoy the beauty of wood, we must address the issue of sustainable sourcing. Unfortunately, many areas of the world are facing severe deforestation, leading to signif...

  • Can I use a Sleep Number Mattress on one of your beds?

    Sleep Number mattresses are not the best option for our beds due to their air chamber connections and pump system. Here’s why: * The mattress requires a flat, stable surface, which works when the bed is down but can cause issues when folded up. * The air connections and hoses may shift out of pl...

  • Do you offer assistive technology or accessibility adjustments for navigating through loribeds.com?

    Yes! At Lori Wall Beds, we are committed to providing an inclusive and user-friendly experience for all of our visitors, which is why we offer a full suite of accessibility adjustments to help you navigate our website with ease. We understand the importance of making sure everyone can enjoy brows...

  • Do you offer technical support by phone?

    We don’t currently offer technical support by phone. To make sure we resolve your issue as quickly and accurately as possible, we ask that you complete our online support form. It gives our team everything needed to understand the issue and provide the right solution. 👉 Submit your request here...

  • How do I join your Affiliate Program

    Join Our Affiliate Program Love the Lori Bed and want to share it with others? Our affiliate program is designed for journalists, bloggers, and influencers who share our mission: helping people make the most of their homes and host the people they love. How It Works: Apply – Click this link an...

  • I need technical support—what should I do?

    In order for us to provide the best support as quickly as possible, please complete our online support form. This helps us gather the key details upfront so we can fully understand the issue and guide you to the right solution. 👉 Submit your request here: Lori Beds Technical Support Form If p...